Shipping Policy – Artejoa
At Artejoa, we strive to deliver your favorite beauty products quickly and safely right to your doorstep. Here’s everything you need to know about our shipping process:
📦 Processing Time
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Orders are typically processed and shipped within 3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed the next business day.
🚚 Shipping Methods & Delivery Time
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We offer reliable shipping options worldwide.
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Estimated delivery times vary by destination:
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Domestic: 6–8 business days
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International: 8–12 business days
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Please note that delivery times may be affected by customs processing, holidays, or unforeseen delays.
💰 Shipping Costs
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Shipping fees are calculated at checkout based on your location and order weight.
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We occasionally offer free shipping promotions—check our homepage or subscribe to our newsletter for updates!
🔄 Order Tracking
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Once your order ships, you’ll receive a confirmation email with a tracking number.
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You can use this number to track your package online through the carrier’s website.
📦 Lost or Delayed Packages
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If your package hasn’t arrived within the estimated delivery time, please contact us at support@artejoa.com so we can assist you.
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We recommend using shipping options with tracking to ensure safe delivery.
📬 Shipping Restrictions
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Currently, we do not ship to PO Boxes or APO/FPO addresses.
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Some products may have shipping restrictions due to regulations—these will be noted in the product details.
🌍 Customs and Import Taxes
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International orders may be subject to customs duties, taxes, and fees imposed by your country.
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These charges are the responsibility of the customer and are not included in the shipping cost.
Thank you for shopping with Artejoa! We’re committed to getting your products to you safely and as quickly as possible.